Why was my order canceled?

A few possible reasons:

• An item went out of stock at fulfillment
• The address was invalid or undeliverable
• Our fraud detection flagged the order
• The order needed verification and we didn't hear back within 2 days
• You requested cancellation

We always send a cancellation email when this happens — check your spam folder if you didn't see it.

If you think your order shouldn't have been canceled, reply with your order number and we'll investigate.